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Privacy & request details.

How Davidson handles service requests and member account details.

Information requested

A service inquiry asks for your name, chosen contact method and corresponding phone number or email, plus a service address or ZIP. You may add a unit, service concern, system count, availability and equipment details. Photos are currently disabled. Contact permission applies to your inquiry; marketing permission is separate, optional and unchecked. No paid membership is included.

Service guidance and requests

The service assistant provides approved guidance. Guidance does not save a service request, register you for a utility program or book an appointment. Use the separate request form to save an inquiry with Davidson. Entering a phone number does not reveal customer records.

Questions? Call Davidson (346) 578-4432.

Your member account

Member accounts store your contact details, membership requests and password verification data with our website hosting provider, Cloudflare. Your password is protected by a salted, one-way password hash. Existing customer history is shared only after Davidson verifies the account holder and approves the property records.

Your account may show approved equipment, service history, invoices and payments. Private staff notes, supplier costs and internal verification records are excluded. Signing in or saving a membership choice does not activate coverage or book an appointment.

When online payments become available, card details are entered on Stripe’s secure checkout. They are not entered into Davidson Desk. Contact Davidson if your account information or shared history needs correction or review.

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